Privacy Policy

1. Introduction

Shards Media (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, disclose, and safeguard information when you visit our website and interact with our services.

This Privacy Policy is intended to comply with applicable privacy and data protection laws, including the Digital Personal Data Protection Act, 2023 (India) (“DPDP Act”), the General Data Protection Regulation (EU) 2016/679 (“GDPR”) where applicable, and other relevant privacy frameworks.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

For the purposes of applicable data protection laws, Shards Media is the controller of the personal data described in this Privacy Policy.

Contact details:

• Email: studio@shardsmedia.com
• Website: shardsmedia.com

3. Information We Collect

4. Purposes of Processing

Personal data submitted through the website is processed solely for:

• Responding to inquiries;
• Providing requested information;
• Maintaining communication initiated by the user;
• Fulfilling legal obligations where applicable.

We do not use personal data for advertising, behavioral profiling, automated decision-making, or sale to third parties.

5. Legal Basis for Processing

Where required by law, processing is undertaken on one or more of the following bases:

• User consent;
• Legitimate business purposes related to responding to user communications;
• Compliance with legal obligations.

Users may withdraw consent at any time by contacting us.

6. Consent

By voluntarily providing your name and email address, you consent to the collection and processing of such information for the purposes described in this Privacy Policy.

Consent may be withdrawn at any time, subject to legal or contractual limitations.

7. Data Minimization

We adhere to the principle of data minimization and collect only the minimum personal data necessary to fulfill the stated purposes.

8. Data Retention

Personal data is retained only for as long as reasonably necessary to:

• Fulfill the purpose for which it was collected;
• Respond to user communications;
• Comply with legal obligations;
• Protect legal rights and interests.

Upon expiry of the retention period, personal data will be securely deleted or anonymized.

9. Disclosure of Information

We do not sell, trade, rent, or commercially disclose personal data.

Personal data may be disclosed only:

• To service providers necessary for website operation;
• Where required by law, regulation, court order, or governmental authority;
• To protect legal rights, safety, or security.

10. International Data Transfers

Where data is processed or stored outside the user's jurisdiction, Shards Media shall take reasonable measures to ensure an adequate level of protection consistent with applicable law.

11. Security Measures

We implement commercially reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction.

However, no internet transmission or storage system can be guaranteed to be completely secure.

12. User Rights

Subject to applicable law, users may have the right to:

• Access personal data;
• Correct inaccurate information;
• Request deletion of personal data;
• Withdraw consent;
• Object to certain processing activities;
• Request information regarding processing activities.

Requests may be submitted using the contact information provided below.

13. Rights Under the Digital Personal Data Protection Act, 2023

Where the DPDP Act applies, users may:

• Obtain information regarding personal data processing;
• Request correction and erasure of personal data;
• Nominate another person to exercise rights in accordance with applicable law;
• Seek grievance redressal through designated channels.

14. Children's Privacy

Our website is not directed toward children.

We do not knowingly collect personal data from children except where permitted by applicable law and appropriate consent requirements are satisfied.

15. Third-Party Links

The website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.

Users should review the privacy policies of any third-party websites they visit.

17. Changes to this Privacy Policy

We reserve the right to amend or update this Privacy Policy at any time.

Material changes will be posted on this page together with an updated “Last Updated” date.